Sales Approach & Quality Standards
Circet Distribution is specializing in direct sales (BtoB and BtoC) in two market segments:
Telecoms – Through Circet Distribution, we offer fiber and mobile Internet plans to consumers and small businesses. Our goal is to help telecom service providers get the best ROI from the deployment of their optical fiber networks. Circet Distribution is a major vendor of home services for Orange, SFR and Bouygues Télécom.
Our subscription marketing offer is part of our company’s comprehensive end-to-end portfolio of services that range from deployment to marketing, commissioning and maintenance.
Energy - Circet Distribution also sells electricity and gas subscriptions to residential customers for French utility Engie. The company works on high volumes of prospective customers with excellent productivity. Circet Distribution is one of Engie's leading vendors.
Nationwide Sales Force
Circet Distribution operates throughout metropolitan France and in Réunion with 22 sales offices and 1,000 field sales representatives.
Our Sales Channels
- Direct sales to residential customers
- Direct sales to microbusinesses and SMEs
Productivity & Quality Standards
Direct selling is highly regulated by service providers and must meet a twofold requirement: 1) a productivity and quality-driven sales strategy must be implemented with structured management; and 2) a quality control protocol must be enforced based on key performance indicators. Leaving a drop card, wearing a badge, entering an order in real time, recapitulating the order, rephrasing directly and recording telephone conversations are just some of the demands placed on field sales representatives.